Terms of Service

Accepting these terms

By using Good Yakka, you agree to these terms. If you don’t agree, that’s fine — but you won’t be able to use the platform. We’ve tried to keep this as plain as possible.

Good Yakka is a trading name of Project Farm Pty Ltd (ABN 18 664 634 039).

These terms, together with our Privacy Policy and any other policies or guidelines that we publish on the platform, form the agreement between you and Project Farm Pty Ltd trading as Good Yakka (Good Yakka) (the Agreement). Please read our Privacy Policy, as it explains how we handle your personal information. If there is any inconsistency, these terms prevail to the extent of the inconsistency, unless we state otherwise.

In these terms, the platform means the Good Yakka website at www.goodyakka.com.au, including when you install it on your phone or computer as an app, and the services we make available through it. A worker means a person who uses the platform to look for farm work, a farmer means a person or business who uses the platform to advertise farm work, and content means anything you post or submit through the platform, including your profile, digital CV, listings, applications, reviews and messages.

What Good Yakka does

Good Yakka is a platform that connects farmers looking for seasonal workers with people looking for farm work. We provide the tools for posting jobs, creating profiles, browsing listings, and managing applications. We are not an employer, employment agency, or labour hire company. We’re the platform — the connection between the two sides.

We are not a party to any arrangement, agreement, or engagement that a farmer and a worker enter into, whether on or off the platform. Any hiring decision, work arrangement, rate of pay, condition, and outcome is a matter between the farmer and the worker.

We do not employ workers, we do not supply labour, and we do not act as an employment agency, a labour hire provider, or a recruiter. We do not select, endorse, recommend, or guarantee any farmer, worker, listing, or profile.

Unless we state otherwise, we do not verify the identity of users, check qualifications or references, confirm work rights or visa status, or carry out police checks or other background checks. Listings, profiles, reviews, and other content are created by users, not by us. You are responsible for making your own enquiries and for deciding who to deal with, and you deal with other users at your own risk. We do not verify farm certifications, and the ‘WHV 88-day’ indication shown on some listings is based only on the listing’s postcode — you should check with the Department of Home Affairs before relying on it.

We do not guarantee that a farmer will find a suitable worker, that a worker will find suitable work, or that the platform will always be available. We may, but are not obliged to, help resolve a dispute between users.

Your account

You need an account to use most features. You’re responsible for keeping your login details secure. If someone else uses your account, that’s on you — so pick a good password and don’t share it.

You must notify us promptly if you become aware of any unauthorised use of your account or any security concern. You may hold only one account at a time, unless we agree otherwise, and you must not create an account if we have previously suspended or removed you. By creating an account or using the platform, you confirm that you are at least 18 years old and that you are able to enter into a binding agreement.

All information you provide must be accurate and up to date. If we find out you’ve provided false information, we may suspend or close your account.

For workers

Using Good Yakka as a worker is free. You can create a profile, browse jobs, apply, and build your Digital CV at no cost. You’re responsible for making sure you have the right to work in Australia (valid visa, work rights, etc.).

Any work you take on is directly between you and the farmer. You are responsible for checking the job, the farmer, the pay, and the working conditions before you accept work, and for making sure that you hold the visa and work rights that the work requires. We do not verify farmers or listings (beyond the pay check described under What Good Yakka does), and we are not responsible for the conduct of any farmer or for any work arrangement you enter into.

If you choose to share or export your digital CV away from the platform, for example by sending it to a farmer directly or posting it elsewhere, you do so at your own discretion, and what happens to it after that is outside our control.

For farmers

Posting a job on Good Yakka costs $49 AUD per listing. Payment is due at the time of posting; all prices are in Australian dollars. Your listing stays live for up to six months from the day it’s published, or until you fill the job or take it down — whichever comes first. You can pause and resume it any time within that six-month window. When the window ends, the listing comes down automatically; if you still need workers, you can post it again as a new listing.

One automated check applies to pay. Our listing form will not accept an hourly rate below the Horticulture Award’s adult Level 1 casual rate, as we update that rate each year, and a listing that offers piece rates must state a guaranteed minimum hourly amount at or above that rate. The check applies only to the figure entered when a listing is posted. It is not confirmation that the pay is lawful for the work, the worker, or the hours, and we do not check daily rates, piece-rate prices per unit, or what a worker is actually paid. Pay and conditions remain the farmer’s responsibility, and workers should confirm their actual pay, especially for piece work.

We take payment through a third party payment processor. When you pay for a listing, you also agree to the payment processor’s terms, and you authorise us and the payment processor to process your payment and to share the information needed to complete it. We do not store your card details. You will receive a receipt for each listing fee, sent through our payment processor, Stripe.

We may change our fees from time to time.

You are responsible for the accuracy and lawfulness of your listings, and for ensuring that the work you offer complies with all applicable laws, including those dealing with pay, entitlements, working conditions, workplace health and safety, and work rights. You are responsible for the employment or engagement of any worker, and any agreement between you and a worker is directly between you and that worker. We do not guarantee that a listing will result in any application or hire.

Reviews

Both workers and farmers can leave reviews. Reviews must be honest, fair, and based on genuine experience. We don’t edit reviews, but we reserve the right to remove content that is defamatory, abusive, contains personal information, or is clearly fake.

Reviews are the personal opinions of the users who write them. They are not checked or endorsed by us, and they do not represent our views. You are responsible for the reviews and ratings that you post, and they must be honest, fair, and based on a genuine dealing through the platform. While we may remove content as described above, we are not obliged to monitor reviews, and we are not responsible for content posted by users.

Reviews about you appear on your public profile (for a farm, on its job listings as well), and reviews you write appear on the profile of the person or farm you reviewed. A strong track record builds credibility and helps farmers and workers make better decisions about who to work with.

Reviews and work history

Only the worker and the farmer on a job arranged through Good Yakka can review each other, and only after one of them marks the job complete. You have 30 days to leave a review, counted from when the job is marked complete or, if the other side reviews first, from their review.

You write a review once. You can’t edit or delete it after you submit it, so take a moment before you do. We may hide a review that breaks these terms. If a review about you is unfair or untrue, you can report it to us.

Reviews are blind on both sides. Neither side sees the other’s review until both have submitted theirs and confirmed the same basic facts about the job — when it started and finished, and the type of work. If the facts don’t match, we’ll ask both of you to confirm them again; if you still can’t agree, we may settle the details for the purposes of the work history. If only one side reviews, that review is published when the 30-day window closes; if nobody reviews, nothing is published.

When the first review is submitted, the job is added to the worker’s public work history, provisionally, with the dates and type of work that side confirmed. Once both sides have confirmed the same facts, the entry is locked and shows a “via Good Yakka” badge. The badge means only that the job was arranged through Good Yakka and that both sides confirmed those details; we do not check them against anyone else. Workers can also add past jobs to their work history themselves — those entries are self-declared and never carry the badge. Work-history entries from jobs arranged through Good Yakka can’t be deleted.

For clarity, where we confirm or settle the dates or type of work recorded in a work history entry, we do so only to maintain that record. Any such action is administrative, is limited to those details, and is not a determination of any dispute, payment, entitlement, or other legal matter between a farmer and a worker, consistent with the section titled What Good Yakka does. A locked work history entry is a record of a job arranged through the platform. We retain it, and any reviews, for the integrity of the platform and its review system, and we will not remove such an entry on request except where the information is inaccurate and correction is appropriate, or where we are required to act by law. This operates alongside your rights under our Privacy Policy to seek access to, and correction of, personal information we hold about you.

What you can’t do

Don’t use Good Yakka to:

• Post false, misleading, or deceptive listings or profiles
• Harass, abuse, or discriminate against other users
• Spam, scrape, or use automated tools on the platform
• Circumvent the platform to avoid paying fees
• Post jobs that violate Australian employment law
• Impersonate someone else
• Collect, harvest, or misuse the personal information of other users.
• Post or share content that infringes the intellectual property or other rights of any person, or that is unlawful, defamatory, or discriminatory.
• Interfere with, damage, or gain unauthorised access to the platform, or upload any malicious code.
• Use the platform, or content on it, for any purpose other than genuinely looking for, or offering, farm work.

We can suspend or terminate accounts that break these rules.

We may suspend, restrict, or close your account, remove a listing or other content, or withdraw your access to the platform, where you breach these terms or where we reasonably consider it necessary to protect the platform or other users. Where it is practicable and appropriate to do so, we will give you notice. You may stop using the platform, and close your account, at any time. Closing your account does not affect any right or obligation that arose before it was closed.

Refunds

Listing fees are non-refundable — your $49 covers the listing being live for up to six months, and we can’t promise applications or hires will follow.

Disclaimers

The platform is provided on an as is and as available basis. To the maximum extent permitted by law, we do not warrant that the platform will be available at all times, uninterrupted, secure, or free of errors, or that listings, profiles, reviews, or other content are accurate, current, lawful, or reliable. Any reliance you place on content on the platform is at your own risk.

We are not responsible for the conduct of any user, whether on or off the platform, or for any dealing, communication, work arrangement, or dispute between users.

Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you have under the Australian Consumer Law or any other law that cannot be excluded. Where we are liable to you for a failure to comply with a consumer guarantee that cannot be excluded, our liability is limited, to the extent the law permits, to supplying the relevant services again or paying the cost of having them supplied again.

Our liability

Good Yakka is a platform. We connect farmers and workers, but we’re not the employer, an employment agency, or a party to any work arrangement made through the site. Hiring decisions, work arrangements, pay, and everything that flows from them sit between the farmer and the worker. Farmers are responsible for their legal obligations when they hire; workers are responsible for their own work decisions and work rights.

We genuinely care about keeping Good Yakka a trustworthy place. Reviews can only be left after a job arranged through the platform is marked complete, and we may remove content that’s fake, abusive, or misleading, although we are not obliged to monitor it. But we can’t be on every farm or check every detail — so please use your own judgement when deciding who to work with.

With that in mind, to the maximum extent the law allows, we’re not liable for loss or damage arising from the conduct of any user, any work arrangement, working conditions, pay disputes, injury, or anything that happens off the platform.

Subject to the section titled Australian Consumer Law, and to any consumer guarantee, right or remedy that cannot lawfully be excluded, and to the maximum extent permitted by law, our total liability to you for all claims arising out of or in connection with the platform or these terms, whether in contract, in tort (including negligence), under statute, or otherwise, is limited in aggregate to the greater of (a) the total fees you have paid to us in the twelve (12) months before the event giving rise to the liability; and (b) one hundred dollars ($100).

Subject to the section titled Australian Consumer Law, and to any consumer guarantee, right or remedy that cannot lawfully be excluded, and to the maximum extent permitted by law, we are not liable to you for any loss of profit, loss of revenue, loss of anticipated savings, loss of business or business opportunity, loss of goodwill or reputation, or any indirect, incidental, special or consequential loss or damage, however arising, whether or not we were advised of the possibility of that loss or damage.

We do our best to keep the platform running smoothly, but we can’t guarantee it’ll be available 100% of the time. Downtime happens.

Indemnity

To the maximum extent permitted by law, you agree to compensate us, and our officers, employees, and contractors, for any loss, damage, cost, or expense that we reasonably incur arising out of or in connection with your use of the platform, your content, your breach of these terms or any law, or your dealings with any other user, including any work arrangement you enter into. This does not apply to the extent that the loss is caused by our own breach of these terms, negligence, or wilful misconduct.

Privacy

We handle your personal information in accordance with our Privacy Policy, which forms part of these terms. Please read it to understand how we collect, use, and share your information.

Third party links and services

The platform may contain links to, or make use of, third party websites and services, such as our payment processor or a farmer’s own website. We do not control those third parties and are not responsible for their content, products, or privacy practices. Your use of a third party website or service is at your own risk and may be subject to that third party’s own terms.

Communications

You agree that we may communicate with you electronically, including by email and by posting notices on the platform, and that electronic communications satisfy any legal requirement that a communication be in writing. It is your responsibility to keep your contact details current and to check for messages from us.

If you have a complaint

If you have a concern or complaint about the platform, please contact us using the details below and we will try to resolve it fairly and promptly. If we cannot resolve it, you may be able to refer it to your local consumer affairs or fair trading authority. Complaints about privacy are dealt with in our Privacy Policy.

Intellectual property

The Good Yakka brand, design, and platform are ours. Content you post (profiles, listings, reviews) remains yours, but you give us permission to display it on the platform.

The permission you give us is a licence to host, store, use, copy, adapt, publish, and display your content so that we can operate, promote, and improve the platform. The licence is not exclusive, and no fee is payable for it. It continues for as long as your content is on the platform, and for a reasonable period afterwards for backup and record keeping. You confirm that you have the rights needed to post your content, and that it does not infringe the rights of any other person.

Changes to these terms

We may update these terms from time to time. If we make significant changes, we’ll let you know. Continued use of the platform after changes means you accept the new terms.

When we change these terms, we will post the updated terms on the platform and update the date at the top. If you do not agree with a change, you should stop using the platform and may close your account.

Governing law

These terms are governed by the laws of Victoria, Australia. Any disputes will be handled in the courts of Victoria. If part of these terms turns out to be unenforceable, the rest still stands.

General

We may assign or transfer our rights and obligations under these terms, for example if our business is sold, on reasonable notice to you. You may not transfer your rights or obligations without our consent. If we do not enforce a right, that is not a waiver of that right. If any part of these terms is found to be unenforceable, it may be removed and the rest of the terms will continue to apply.

We are not responsible for any failure or delay in providing the platform that is caused by events beyond our reasonable control. These terms, together with the Privacy Policy and any policies we publish, are the entire agreement between you and us about the platform. Any terms that by their nature are intended to continue after your use of the platform ends, including those dealing with liability, indemnity, and intellectual property, will continue to apply.

Get in touch

Questions about these terms? Reach out at gday@goodyakka.com.au.